Automate, Analyze & Accelerate Customer Experience
Boost revenue, reduce costs, and serve millions of customers with an enterprise-grade AI platform built for speed and scale.
Hello! I need to process a refund for order #12345
Perfect! I've identified your order. The refund of $299.90 will be processed automatically within 2 business days. Can I help with anything else?
Trusted by leading enterprises to automate millions of interactions
Why leading enterprises choose Notrus?
An AI platform designed for large-scale customer operations
Unlock opportunities to cross-sell and upsell at scale with AI-powered interactions
Automate millions of support interactions monthly and cut operational costs by up to 60%
Get real-time insights on performance and customer behavior to drive faster strategic decisions
Eliminate manual work and cut response times with fully automated workflows
Connects with your existing systems — we’re 100% agnostic and provide dedicated support to integrate with your CRMs, ERPs, and legacy platforms
Keep your data protected with advanced encryption, access control, and data privacy guardrails
Enterprise-Grade Security
Built with security and data privacy at its core, with built-in enterprise-level grade compliance and security features.
End-to-end AES-128/256 encryption for all customer data in transit and at rest.
SSO, MFA, role-based access, and audit logs for full security oversight.
Regular audits, pen tests, and GDPR/LGPD compliance.
Guardrails against code flaws, data injection, and poisoning.
Orbit — The core that keeps your operations moving
Automate any action of your business with advanced artificial intelligence
Automated Payments
Process payments, charges and invoices automatically with total security
Smart Refunds
Automatic analysis of requests and instant processing of refunds
Returns Management
Coordinate product returns, reverse logistics and inventory restocking
Complete Integration
Connect with your existing systems effortlessly
Orbit Control Panel
Results that scale with your operation
Revenue Growth
Through higher conversion and average order value
Cost Reduction
Average savings in operational costs
Higher CSAT
Driven by faster and more accurate responses